Shipping

We want to make sure every order is carefully checked and properly prepared before it leaves our warehouse. Please read the following shipping information before placing your order.

1. Order & Inventory Verification

After you place an order, we will first verify product availability.

Because we do not keep every style and size in stock at our warehouse, some items may need to be transferred from our manufacturing facility. In-stock items can usually be prepared directly, while items requiring restocking may take an additional 1–3 business days to arrive at our warehouse.

If an item is unavailable and cannot be restocked, we will contact you as soon as possible to discuss your options, including:

Choosing an alternative style or size; or
Receiving a refund for the unavailable item.

We will not substitute an item without your approval.

2. Quality Inspection

Once the products arrive at our warehouse, we conduct a final quality inspection before shipping your order.

If an item does not meet our quality standards, we will contact you promptly to discuss an appropriate solution, such as replacing the item, choosing an alternative product, or receiving a refund for the affected item.

Our goal is to make sure your order is checked before it is shipped.

3. Processing & Tracking Information

Once your order has passed our inventory and quality checks, it will be prepared and shipped.

After your order has been handed over to the shipping carrier, it may take approximately 1–2 business days for tracking information to become available, depending on the carrier and its system.

Once tracking information is available, we will provide it to you so you can follow your shipment.

Please note that the time required for tracking information to appear is controlled by the shipping carrier and may vary.

4. Shipping to the U.S. & Canada

Free standard shipping is available to customers in the United States and Canada.

Standard Shipping

Shipping Fee: Free
Estimated Transit Time: 8–16 business days

Express Shipping

Additional Fee: $35
Estimated Transit Time: 5–12 business days

Express shipping refers to the shipping transit time after the order has been shipped. It does not necessarily shorten the inventory verification, restocking, or quality inspection process described above.

5. Estimated Delivery Time

Please keep in mind that the overall time from placing an order to delivery may include:

Inventory Verification → Restocking (if needed) → Final Quality Inspection → Shipment → Carrier Transit

For items that require restocking, please allow an additional 1–3 business days before the order can be shipped.

Shipping and delivery times are estimates and may vary due to factors outside our control, including carrier delays, customs processing, weather, holidays, or other unforeseen circumstances.