Returns & Refunds

We want you to be happy with your purchase. If there is an issue with your order, please contact us as soon as possible so we can help find a suitable solution.

1. Returns & Exchanges

We accept returns or exchanges for eligible items within 7 days of delivery.

To be eligible for a return or exchange, the item must:

Be unworn and unused.
Be in its original condition.
Have all original tags and packaging attached, if applicable.
Not have been washed, altered, damaged, stained, or otherwise modified.

Items that do not meet these conditions may not be eligible for a return or exchange.

2. Wrong Size or Change of Mind

Please carefully check the size chart before placing your order.

If you ordered the wrong size, changed your mind, or simply no longer want the item, you may contact us within 7 days of delivery to request a return or exchange.

For returns or exchanges due to customer preference, sizing issues, or a change of mind, the customer is responsible for the return shipping costs.

Any additional shipping costs for an exchange may also be the customer's responsibility.

3. Defective or Incorrect Items

If you receive an item that is defective, damaged during delivery, or different from what you ordered, please contact us within 7 days of delivery.

Please provide:

Your order number.
Photos or videos clearly showing the issue.
A brief description of the problem.

After reviewing the issue, we may offer an appropriate solution, which may include:

A replacement item.
An exchange for another available item.
A partial or full refund, depending on the circumstances.

If the issue is confirmed to be our error or a product quality issue, we will provide an appropriate solution without requiring you to bear the return shipping cost, where applicable.

4. Items That Cannot Be Returned

For hygiene and product protection reasons, we generally do not accept returns for items that:

Have been worn, washed, or used.
Have been altered or modified.
Are damaged, stained, or have an odor caused by use.
Are missing original tags or packaging where applicable.
Are returned after the applicable return period.
Were damaged after delivery due to improper care or use.

5. Return Request Process

Please contact us before sending any item back.

Do not send a return to the shipping address shown on your package or to any address provided without first receiving return instructions from our customer service team.

To request a return or exchange, please contact us with:

Order Number:
Reason for Return:
Photos/Videos:
Preferred Resolution: Return / Exchange / Other

Once we review your request, we will provide further instructions if your return is eligible.

6. Return Shipping

For returns caused by customer preference, incorrect size selection, or a change of mind, the customer is responsible for the return shipping costs.

If the return is due to an incorrect item, confirmed product defect, or an error on our part, we will work with you to arrange an appropriate solution.

Original shipping charges, including express shipping fees, may be non-refundable unless the return is caused by an error on our part or otherwise required by applicable law.

7. Refunds

Once your returned item is received and inspected, we will notify you whether your refund has been approved.

If approved, the refund will be issued to the original payment method.

Please allow additional processing time for your bank or payment provider to reflect the refund in your account.

Depending on your payment provider, it may take several business days for the refund to appear after it has been processed.

8. Exchanges

If you would like to exchange an item for another size or style, please contact us first.

Exchanges are subject to product availability. If the requested replacement is unavailable, we may offer an alternative item or a refund.

9. Orders That Cannot Be Fulfilled

Because we do not keep every style and size in stock at our warehouse, we verify inventory after an order is placed.

If we discover that an ordered item is unavailable and cannot be restocked, we will contact you promptly.

You may choose an available alternative item or request a refund for the unavailable item.

Similarly, if an item does not pass our final quality inspection before shipment, we will contact you to discuss an appropriate solution, which may include a replacement, alternative item, or refund.